Efficiency at your fingertips!
Touch Screen Ordering System
A revolutionary touch screen ordering system that will engage your customers and help improve the efficiency of your restaurant operations. No other system connects your customers’ orders to the kitchen and front desk with the speed and ease our technology provides. Completely scalable, our system grows with your business. Contact us today to discuss how ess-tsos can help reduce your labour and administration costs while increase sales and profit.
BENEFITS
Save Time
How long does your customer have to wait for someone to take their order? Our intuitive and interactive touch screen ordering system lets them place their order anytime.
Increase Sales
Not only your customers can order whenever they want without waiting, mouth-watering images of your menu are always at their table.
Increase Customer Satisfaction
Great food combined with great service and efficiency leads to a great dining experience. Let the efficiency of our system put a smile on your customers' faces.
Increase Ratings and Referrals
There is no better marketing than word of mouth. The ease and efficiency of our ordering system is often mentioned in online reviews of our partners' restaurants.
Reduce Wastage Costs
To err is human - so let the machines do it. Say goodbye to miscommunications, miscalculations and mistakes.
Reduce Labour Costs
No more rostering extra staff for order taking during peak hours. Let your floor staff focus on service.
Multi-Lingual
Our system lets your customers change your menu into their language with just a simple touch of the screen.
Reliability and Security
Do not let your business be at the mercy of internet speeds, connection stability or "cloud" security. Your system will be on a local network with regular backups ensuring fastest speeds and safety from outside intrusions.
FEATURES
Every feature in ESS-TSOS is developed with actual hospitality experience. We have been on the other side of the counter which is why we know what is needed to make things more efficient. Scroll below to see how some of our main features apply in different parts of your restaurant operations.
Feature rich system - Benefit from
instant communication from customer to kitchen to hall staff.
A Faster Kitchen - An intuitive system
to increase productivity and reduce wastage.
Quick service - Customers order what
they want, when they want. No more wait times.
For Your Customers
Table Management
This systems lets your wait staff have an overview of all available tables. They can also view the current bill of each table as well as transfer or group tables.
Split Billing
Split billing, group payments, discounts, surcharges, tips, multiple cards, etc. Our system has the flexibility to handle them all.
Multi-lingual
Interact with your customers in their language! This powerful feature allows your customers to display your menu in different languages with just a touch. More efficient than sending all your wait staff to language school.
Staff Call
Our Staff Call button eliminates the need for your customers to raise their hand and wait for attention. With a simple touch, an alert is sent to hall stations with the customer's table number.
For Hall Staff
Table Management
This systems lets your wait staff have an overview of all available tables. They can also view the current bill of each table as well as transfer or group tables.
Split Billing
Split billing, group payments, discounts, surcharges, tips, multiple cards, etc. Our system has the flexibility to handle them all.
Takeaway Orders
Staff can easily take orders with the same interactive menu and accept payments at the counter with minimal fuss.
Menu Item Availability
When an item is sold out or unavailable, your staff can easily take the item off the menu and avoid time lost in apologies and explanations.
In The Kitchen
Order Display
Say goodbye to mix-ups and lost dockets. Our Kitchen Display Units shows all the information your cooks need to know on one screen.
Group by Item or Table
With a single touch, staff can switch views between orders by time, by number of items or by tables.
One Touch Operation
The functions of our Kitchen Display Units are simplified to one touch, allowing your staff to focus on cooking.
Incoming Alert and Timer
Staff are alerted to incoming orders with sound and can see the minutes elapsed on every order.
For The Management
Sales Report
Information is power. Keep track on item rankings, hourly trends and more with daily, weekly and monthly reports.
User Access
Our in-built user permission system lets you create and delegate user logins. Decide which staff has access to different features.
Menu Management
Easily add and edit your menu images, descriptions and options. Daily specials? Multiple options? Lunch sets? We've got you covered.
Item Ranking
With the information from the sales reports, learn and influence your item sales ranking. Just like in supermarket shelves, you can adjust where your menu item appears.
Automated Backup
You have a thousand and one important tasks to do. This is one less you have to remember.
Remote Access
Whether you are traveling overseas, or at a different franchise, or working from home, you can securely access and view your restaurant's operations live from your laptop.